State Farm® Insurance Agent Traci Day
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tom Kisanuki
September 3, 2026
5
out of
5
rating by Tom Kisanuki
"Prompt and knowledgeable service, friendly staff."
We responded:
"Thank you for taking time to share your personal experiences with us. We are thrilled to hear you appreciate our friendly service. Our team strives to make every interaction enjoyable. We are so happy we were able to assist you and look forward to working with you for years to come.
Traci Day"
Lori Acorn
August 26, 2026
5
out of
5
rating by Lori Acorn
"Always helpful, friendly, and efficient."
We responded:
"Thank you Lori. I appreciate your kindness. We appreciate you and the opportunity to serve all your insurance needs. "
Julie
August 19, 2026
5
out of
5
rating by Julie
"So good to work with a human, especially one as honest, understanding, and supportive as Traci is!
I know my insurance needs are in good hands; Traci is thorough, knows her job well, and is kind; am very happy with my decision to reach out and explore my insurance needs."
We responded:
"Thank you, Julie! I'm really glad to hear that you felt supported and understood while working with us. It's important to us that you feel confident about your insurance needs. We're happy to have you with us. Let us know if we can help with anything else!"
Karla Perez
August 17, 2026
5
out of
5
rating by Karla Perez
"Really helpful"
We responded:
"Thank you, Karla! I'm happy to hear you found our service helpful. We're always here to assist you with any insurance needs. Let us know if we can help with anything else!"
Stanley Maxwell
August 8, 2026
5
out of
5
rating by Stanley Maxwell
"Traci & her staff went above & beyond, to help me today! My mom passed away two weeks ago & I needed to send insurance paperwork back east. I'm not even a client, but they treated me like family 😊
Thank you for making a really difficult time, a little bit easier.
I will recommend Traci and her staff for anyone's insurance needs!
Months later, Traci & her staff came to the rescue again with assistance for forms.
I plan on getting my life insurance policy through their office soon!"
We responded:
"Stanley, thank you for your kind words! I'm truly happy that our team could assist you during such a challenging time. Your recommendation means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out."
Alan Mendes
August 6, 2026
5
out of
5
rating by Alan Mendes
"Traci is very professional and is working very hard on our polices to confirm rates etc. So far she is AMAZING !"
We responded:
"Alan, it's great to know that you find our efforts amazing! I'm happy to hear that you're satisfied with the work we're doing on your policies. Let us know if we can help with anything else!"
Keith Webster
July 31, 2026
5
out of
5
rating by Keith Webster
"Great people and service."
We responded:
"Keith, thank you for the 5 stars! I'm happy to hear you had a great experience with our team and service. We're always here if you need anything else!"
Keith Webster
July 31, 2026
5
out of
5
rating by Keith Webster
"Wonderful staff, wonderful service. Very helpful and professional and pleasant."
We responded:
"Keith, thank you for taking the time to leave us a review! I'm happy to hear that you found our staff helpful and professional. We strive to provide pleasant service to everyone who walks through our doors. We're always here if you need anything else!"
Marie Carrick
July 28, 2026
5
out of
5
rating by Marie Carrick
"Traci's office is fabulous. Great customer service and always willing to go above and beyond!"
We responded:
"We feel fabulous because we get to take care of amazing people like you :) Thank you for your support."
Alan Grau
July 21, 2026
5
out of
5
rating by Alan Grau
"Traci is the best insurance agent we have ever had."
We responded:
"Alan, thank you for your fantastic feedback! I'm happy to know you think so highly of Traci. We’re here for any of your insurance needs!"
Basscraft Sound System
July 14, 2026
5
out of
5
rating by Basscraft Sound System
"always prompt and helpful."
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that you've found our service prompt and helpful. We strive to provide the best experience possible. Let us know if we can help with anything else!"
Terry Raymer
July 11, 2026
5
out of
5
rating by Terry Raymer
"Traci worked with us on home and auto insurance, really helpful, personally attentive to our specific needs."
We responded:
"Terry, thank you for taking the time to leave us a review! I'm happy to hear that you found our assistance with your insurance helpful and attentive to your needs. We strive to provide personalized service to everyone. Let us know if we can help with anything else!"
Tom Heuser
July 9, 2026
5
out of
5
rating by Tom Heuser
"Excellent service!"
We responded:
"Thank you, Tom! I'm happy you had an excellent experience with our service. We’re always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Kris Williamson
July 3, 2026
5
out of
5
rating by Kris Williamson
"tracy is as usual the greatest i called claims office and they said i wasn’t even covered.
she said of course i was and took care of"
We responded:
"It was my pleasure to go to bat for you. I apologize you were initially given the wrong information by our claims department. I do appreciate you communicating with me and allowing me to get this going in the right direction. Here for you always!
Traci Day"
Pam Mendelsohn
June 13, 2026
5
out of
5
rating by Pam Mendelsohn
"Everyone at the agency has always taken a lot of time answering my questions and given me welcome advice."
We responded:
"Pam, thank you for taking the time to leave us a review! I'm happy to hear that our team has been able to provide you with thorough answers and helpful advice. We always aim to make sure you feel informed and supported. We're always happy to help if anything comes up."
Ricki Lee Warren
May 27, 2026
1
out of
5
rating by Ricki Lee Warren
"Extremely disappointed with my experience with State Farm homeowners insurance. After paying for coverage and doing everything requested after the initial wildfire-risk denial, we were still denied coverage with very little accountability or consistency throughout the process.
What makes this worse is that State Farm accepted payments, including an annual escrow payment and an additional charge after the policy had already been canceled internally. We were led to believe coverage was active while continuing to provide documents, complete requested mitigation steps, and communicate in good faith.
The communication was confusing, delayed, and incredibly stressful for our family. Instead of transparency and support, we were left fighting for answers, refunds, and basic clarification on whether we were even insured during that period.
For a company that advertises reliability and protection, this experience has been the complete opposite. I have already escalated the matter to the Oregon Insurance Commissioner because consumers deserve better treatment, especially after making payments and complying with every request made by the company.
I would strongly encourage others in wildfire-risk areas to carefully review everything in writing and keep records of every payment and conversation."
We responded:
"Dear Ricki
I’m writing to sincerely apologize for the outcome of your home insurance request. We understand how stressful it is to try to secure coverage for your home, and we’re truly sorry for the frustration and inconvenience this has caused.
Unfortunately, due to the many stipulations and requirements tied to wildfire coverage, the regional office is required—by underwriting guidelines—to follow specific standards. Even though we did our best to assist and advocate for you, we were not able to proceed beyond what the regional team is mandated to approve.
We understand this is not the result you were hoping for, and we regret that we couldn’t deliver the coverage you applied for. We value you as a customer and appreciate the trust you placed in us.
Again, please accept our sincere apologies. We hope to be able to assist you in any way we can.
Sincerely,
Traci Day
"
Ashlie Cordrey
April 9, 2026
5
out of
5
rating by Ashlie Cordrey
"The office is super on it and gets back to you typically within 1 hour! Great service"
We responded:
"Thank you, Ashlie! I'm happy to hear that you appreciate our prompt service. We strive to be responsive and provide great support. Let us know if there's anything else we can assist you with!"
Samanthia Carns
March 28, 2026
5
out of
5
rating by Samanthia Carns
"Wonderful staff and owner. Always gets back to you in a timely manner."
We responded:
"Thank you, Samanthia! I'm happy to know that you appreciate our team's efforts and responsiveness. We aim to provide timely and reliable service to all our customers. Let us know if there's anything else we can assist you with!"
Shannon Rohrbach
March 13, 2026
5
out of
5
rating by Shannon Rohrbach
"Traci was very helpful, polite, understanding and knowledgeable. Traci listened to my needs and provided the insurance I needed at an affordable price."
We responded:
"Thank you for your review, Shannon! I'm happy to know you received the insurance you needed at an affordable price. We strive to offer knowledgeable and understanding service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Claire Knox
February 19, 2026
5
out of
5
rating by Claire Knox
"Always responsive and helpful."
We responded:
"Hey, Claire! Thank you for sharing that you’ve found our pricing reasonable and our team responsive and helpful with your property insurance needs. We appreciate your support and are here whenever you need assistance with your coverage."
MARCUS ROTH
February 3, 2026
5
out of
5
rating by MARCUS ROTH
"It doesn’t get any better. Help is just a phone call or a few clicks away. I’m happy to be a customer of Traci Day – State Farm. Madison is always helpful and knowledgeable."
We responded:
"Marcus, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Mary Minton
January 28, 2026
1
out of
5
rating by Mary Minton
"Unfortunately my father pasted away. Was with the company for over 30 years , when already going throug one of the hardest times of my life. They dropped my dad's house. I wouldn't trust them with anything , they will take your money but then drop you as soon as they have to pay.
Never returned phones calls. Didn't fill a claim that should have been paid
Then dropped us for the same thing that they said they couldn't pay out for
Honestly. State Farm isn't good. I dropped them with my own personal home and auto and business insurance
I now have allstate. They offer more fpr what you pay for.
I give Traci Day insurance 0 stars but they make you put one.
Go with another option, not this one."
We responded:
"Mary, We’re truly sorry for your loss. Losing a parent is incredibly painful, and navigating insurance matters during such a difficult time can feel overwhelming. We genuinely empathize with what you and your family have experienced.
We do want to clarify that claim decisions, payouts, and underwriting actions, such as approvals or denials, are handled at the corporate level, not by the local agency. While we work closely with our clients and advocate on their behalf, those final determinations are outside of our control. We’re saddened to hear that you felt unsupported, as that is never our intention. Our goal is always to guide, explain, and assist as best we can during challenging moments.
Thank you for sharing your experience, and we wish you and your family peace and healing."
Bonnie MacEvoy
December 13, 2025
5
out of
5
rating by Bonnie MacEvoy
"Great service and help. Wonderful staff, and a bowl of chocolates!"
We responded:
"Bonnie, thank you for your kind words! I'm happy you enjoyed the service and our team. We love adding sweet touches like the bowl of chocolates! Let us know if there's anything else we can do for you."
Bran Collingwood
December 4, 2025
5
out of
5
rating by Bran Collingwood
"Communication is great, ready to help any time."
We responded:
"Thank you, Bran! I'm happy you appreciate our communication and readiness to assist. We're always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
christina swingdler
November 25, 2025
5
out of
5
rating by christina swingdler
"I have had the pleasure of working with Traci for over 20 years via other agents; I am SO grateful she is a licensed agent now. Her integrity, knowledge and sincere desire to help her clients is unparalleled.
Her entire team is a delight to work with."
We responded:
"This means so much. Thank you for your kind words. Always here to help and support you. "