State Farm® Insurance Agent Traci Day

"Excellent service!"

"tracy is as usual the greatest i called claims office and they said i wasn’t even covered.
she said of course i was and took care of"

"Traci worked with us on home and auto insurance, really helpful, personally attentive to our specific needs."

"Everyone at the agency has always taken a lot of time answering my questions and given me welcome advice."

"Traci's office is fabulous. Great customer service and always willing to go above and beyond!"

"Extremely disappointed with my experience with State Farm homeowners insurance. After paying for coverage and doing everything requested after the initial wildfire-risk denial, we were still denied coverage with very little accountability or consistency throughout the process.

What makes this worse is that State Farm accepted payments, including an annual escrow payment and an additional charge after the policy had already been canceled internally. We were led to believe coverage was active while continuing to provide documents, complete requested mitigation steps, and communicate in good faith.

The communication was confusing, delayed, and incredibly stressful for our family. Instead of transparency and support, we were left fighting for answers, refunds, and basic clarification on whether we were even insured during that period.

For a company that advertises reliability and protection, this experience has been the complete opposite. I have already escalated the matter to the Oregon Insurance Commissioner because consumers deserve better treatment, especially after making payments and complying with every request made by the company.

I would strongly encourage others in wildfire-risk areas to carefully review everything in writing and keep records of every payment and conversation."

"The office is super on it and gets back to you typically within 1 hour! Great service"

"Wonderful staff and owner. Always gets back to you in a timely manner."

"Traci was very helpful, polite, understanding and knowledgeable. Traci listened to my needs and provided the insurance I needed at an affordable price."

"Always responsive and helpful."

"It doesn’t get any better. Help is just a phone call or a few clicks away. I’m happy to be a customer of Traci Day – State Farm. Madison is always helpful and knowledgeable."

"Unfortunately my father pasted away. Was with the company for over 30 years , when already going throug one of the hardest times of my life. They dropped my dad's house. I wouldn't trust them with anything , they will take your money but then drop you as soon as they have to pay.
Never returned phones calls. Didn't fill a claim that should have been paid
Then dropped us for the same thing that they said they couldn't pay out for

Honestly. State Farm isn't good. I dropped them with my own personal home and auto and business insurance
I now have allstate. They offer more fpr what you pay for.
I give Traci Day insurance 0 stars but they make you put one.
Go with another option, not this one."

"Traci & her staff went above & beyond, to help me today! My mom passed away two weeks ago & I needed to send insurance paperwork back east. I'm not even a client, but they treated me like family 😊
Thank you for making a really difficult time, a little bit easier.
I will recommend Traci and her staff for anyone's insurance needs!"

"Great service and help. Wonderful staff, and a bowl of chocolates!"

"Communication is great, ready to help any time."

"Traci is the best!"

"I have had the pleasure of working with Traci for over 20 years via other agents; I am SO grateful she is a licensed agent now. Her integrity, knowledge and sincere desire to help her clients is unparalleled.
Her entire team is a delight to work with."

"Traci and her staff are always available, helpful, knowledgeable, friendly, and professional. They have taken good care of our home & auto insurance needs for years. Thank you"

"All of the team members are great to work with and knowledgeable."

"Brianna was extremely helpful and made me feel appreciated."

"It’s always a great day when I call Traci’s ;)"

"Traci and Madison are fantastic. They have excellent customer service and always friendly. A true pleasure to do business with. Thank you Traci and Madison!"

"fast friendly and knowledgeable"

"Whenever I need something, they respond immediately"

"Always so friendly and eager to help in any way she can I just want to say thank you"